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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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aicila semiaj

November 26, 2025

5  out of  5
rating by aicila semiaj
"Paulina was a delight to work with! She's very patient, thorough, & knowledgeable. She answered all of my questions and concerns with a caring attitude. This is my first time setting up homeowners ins & she made my experience a pleasant one. Thank you!"
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Costa Nova

November 15, 2025

5  out of  5
rating by Costa Nova
"Paulina was excellent and super knowledgeable. She was patient and walked me through every step as a first time policy holder. Very patient, 10/10 great customer service."
We responded:
"Thank you! I'm happy to hear that Paulina provided you with excellent service and guided you through the process as a first-time policyholder. Our team is dedicated to offering knowledgeable and patient support to all our customers. Let us know if there's anything else we can assist you with!"
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Srinivas A

November 11, 2025

5  out of  5
rating by Srinivas A
"I want to sincerely thank "Paulina" for making the process of switching my auto insurance from another company to State Farm smooth and effortless and she helped me set up my car and renters insurance bundle promptly without any issues. She was extremely responsive and knowledgeable, taking the time to answer every insurance-related question I had. Her professionalism, patience, and genuine dedication to her clients turned what could have been a stressful process into a seamless experience. I truly appreciate her guidance and highly recommend her to anyone seeking an agent who goes above and beyond."
We responded:
"Thank you, Srinivas, for sharing your experience! I'm delighted to hear that Paulina made your transition to State Farm so smooth and effortless. Her dedication and expertise are truly valued here. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Jyll Vertuno

November 4, 2025

5  out of  5
rating by Jyll Vertuno
"Belicia was wonderful to work with. She was kind, patient and extremely knowledgable. Thank you for all!"
We responded:
"Thank you, Jyll! I'm happy to hear that Belicia provided you with such a positive experience. Her kindness and expertise are truly valued in our office. If you need anything else, feel free to reach out!"
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Amber Aker

October 26, 2025

5  out of  5
rating by Amber Aker
"10/10"
We responded:
"Amber, thank you for the fantastic rating! I'm so happy to know you had a great experience with our office. If you ever need anything else, feel free to reach out!"
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Baasim Rehan

October 24, 2025

5  out of  5
rating by Baasim Rehan
"Belicia was very helpful and informative in getting me an auto insurance policy!"
We responded:
"Thank you, Baasim! I'm happy to hear that Belicia was able to assist you with your insurance needs. Our team is dedicated to providing helpful and informative service. If you have any more questions or need further assistance, feel free to reach out!"
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Maggie Fortune

October 14, 2025

5  out of  5
rating by Maggie Fortune
"Paulina was wonderful and very patient with all my questions. She was a tremendous help. Thank you!"
We responded:
"Thank you, Maggie! I'm happy to hear that Paulina was able to assist you so effectively and patiently. We appreciate your feedback and are always here to help with any questions or needs you may have. Thanks for choosing us!"
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Michelle P

October 6, 2025

5  out of  5
rating by Michelle P
"I’m moving states and needed to transfer some of my policies. The office was prompt to get me set up for a call with Paulina to discuss options. Paulina was so extremely helpful with my many questions. She was so personable and kind and I am so glad I have a great agent I can get in touch with if I have any future questions or concerns. Thanks so much Paulina!"
We responded:
"Thank you, Michelle, for your feedback! I'm glad Paulina could help with your policy transfer and answer your questions. If you need anything else, feel free to reach out. Thanks for choosing us!"
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Elijah Mazuca

October 3, 2025

5  out of  5
rating by Elijah Mazuca
"Paulina was so kind and knowledgeable. She took the time to help me understand all the insurance jargon. She was very responsive and patient. She had great customer service."
We responded:
"Elijah, thank you for sharing your experience! I'm happy to hear that Paulina provided such excellent service and helped clarify everything for you. Our team is dedicated to making sure our customers feel supported and informed. If you have any more questions or need assistance, feel free to reach out anytime!"
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Tsolmon Lkhamkhuu

October 2, 2025

5  out of  5
rating by Tsolmon Lkhamkhuu
"Belicia has been very responsive and knowledgable with any insurance related questions that I had. She helped me to get my car, homeowner and renters insurance on time without having any issue. Highly recommend!"
We responded:
"Thank you, Tsolmon, for your wonderful feedback! I'm glad to hear that Belicia was able to assist you effectively with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Skylar Boyd

September 30, 2025

5  out of  5
rating by Skylar Boyd
"Paulina was very helpful and attentive during the process of getting my renters coverage!"
We responded:
"Skylar, thank you for sharing your experience! I'm glad to hear that Paulina was helpful and attentive with your coverage. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Amauris

September 29, 2025

5  out of  5
rating by Amauris
"Personas muy profesionales y amables, servicio ágil de calidad"
We responded:
"¡Gracias, Amauris! Estoy muy contento de que hayas encontrado nuestro servicio profesional y amable. Nos esforzamos por ofrecer un servicio ágil y de calidad. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Maria Cruz

September 28, 2025

5  out of  5
rating by Maria Cruz
"An amazing crew of people! I’ve been a customer for a while and everyone is great at communicating, answering all my questions and checking in with me!"
We responded:
"Maria, thank you for your wonderful feedback! I'm happy to know that our team has been effective in communicating and addressing your questions. We appreciate your continued trust and support. If there's anything else we can do for you, just let us know!"
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Israel Marcano

September 24, 2025

5  out of  5
rating by Israel Marcano
"Thank you Paulina! You’re awesome😁👍🏽"
We responded:
"Thank you for your feedback, Israel! Paulina is a great part of the team. Let us know if you need anything else!"
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Elizabeth Zimmerman

September 19, 2025

5  out of  5
rating by Elizabeth Zimmerman
"Belicia is awesome! Super helpful and kind. A+!!"
We responded:
"Elizabeth, thank you for your fantastic feedback! I'm happy to hear that Belicia provided you with such helpful and kind service. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Mia Moreno

September 18, 2025

5  out of  5
rating by Mia Moreno
"I have been a client of State Farm Insurance for an extended period and can confidently recommend their services. My agent, Patrick Dorsey, has consistently demonstrated a high level of professionalism, courtesy, and attentiveness. He took the time to thoroughly explain my insurance options and was genuinely receptive to my questions and concerns. His guidance made the entire process clear and reassuring."
We responded:
"Thank you for your review, Mia! I'm so happy to hear about your positive experience with Patrick. His dedication to providing clear and attentive service is truly valued. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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April Parker

September 17, 2025

5  out of  5
rating by April Parker
"I want to thank Paulina for making the process of switching my son’s insurance from Florida to Texas so seamless. She took the time to explain everything clearly and walked me through all the different ways we could save, making sure we had the best coverage at the best rate. Her professionalism, patience, and attention to detail made what could have been a stressful transition so much easier. I truly appreciate her guidance and highly recommend her to anyone looking for an agent who genuinely cares about their clients."
We responded:
"Thank you, April, for sharing your experience! I'm so happy to hear that Paulina was able to assist you with your son's insurance transition. Her dedication to providing clear explanations and finding the best coverage options is something we truly value. If you need any further assistance, feel free to reach out!"
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Niloufar Iravani

September 14, 2025

5  out of  5
rating by Niloufar Iravani
"Paulina Munoz Lopez at Marijane Billington State Farm Insurance Agent was fantastic to work with! ‎She provided one of the best experiences I’ve ever had. She was incredibly helpful in ‎every way—addressing any questions, assisting with every request, frequently following up, and ‎proactively finding ways to better assist me. I greatly appreciate her dedication and professionalism. Highly recommend!‎"
We responded:
"Thank you, Niloufar, for your wonderful feedback! I'm happy to hear that Paulina provided such a helpful and professional experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Haoran Zhang

September 11, 2025

5  out of  5
rating by Haoran Zhang
"Paulina is super friendly and helped me setup the policy and account. The price is very good compared others"
We responded:
"Thank you, Haoran! I'm happy to hear that Paulina provided you with friendly assistance in setting up your policy and account. It's great to know you're satisfied with the pricing as well. If you have any questions or need further assistance, feel free to reach out!"
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Marisa Pisano

September 10, 2025

5  out of  5
rating by Marisa Pisano
"Paulina was very helpful getting me set up with a new policy based on my needs. She was friendly, explained the parts of the policy clearly, and followed up quickly to get everything in place. I enjoyed working with her today!"
We responded:
"Thank you, Marisa! I'm happy to hear that Paulina was able to assist you with setting up your new policy and that you found the experience enjoyable. Our team is dedicated to providing clear and friendly service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Vivian Paes

September 8, 2025

5  out of  5
rating by Vivian Paes
"I had a wonderful experience with Paulina Munoz Lopez at State Farm. She was extremely helpful and guided me step by step to get insurance for my daughter. Her professionalism, patience, and friendly approach made the whole process smooth and stress-free. I highly recommend her to anyone looking for excellent service!"
We responded:
"Thank you so much, Vivian! I'm delighted to hear about your positive experience with Paulina Munoz Lopez. Her dedication to providing a smooth and stress-free process truly shines through. We appreciate your recommendation and are here for any other insurance needs you may have. Let us know if there's anything else we can assist you with!"
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JR FA

September 5, 2025

5  out of  5
rating by JR FA
"Customer services were great. Ms Paulina has the patient to walk me over all. I00% recommend this office!!!!!"
We responded:
"Thank you! I'm happy to hear that you had a great experience with our customer service. Paulina is indeed wonderful at guiding our customers through the process. Your recommendation means a lot to us! Let us know if there's anything else we can assist you with."
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Robert Aguilera

September 5, 2025

5  out of  5
rating by Robert Aguilera
"Great customer services at State Farm on Wells Branch. Ms Paulina will take care You all the way; Truly recommend this offices!"
We responded:
"Thank you, Robert! I'm happy to hear you had a great experience with our team. Paulina is dedicated to providing excellent service, and I'm glad she made a positive impact. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
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Marshall Gettys

September 4, 2025

5  out of  5
rating by Marshall Gettys
"Belicia got me a new policy in no time!"
We responded:
"Marshall, thank you for your feedback! I'm happy to hear that Belicia was able to assist you quickly with your new policy. Our team is dedicated to providing efficient service. If you have any further questions or need assistance, feel free to reach out!"
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Jose

September 4, 2025

5  out of  5
rating by Jose
"I can’t say enough about the outstanding service I’ve received from Marijane and her team, especially Belicia. She has been incredibly helpful, professional, and responsive every step of the way. Belicia truly goes above and beyond to make sure everything is taken care of, and it shows. It’s rare to find an office that makes you feel both supported and valued as a customer. Marijane has built a great team, and Belicia deserves special recognition for the way she takes care of her clients. Highly recommend!"
We responded:
"Thank you, Jose, for your wonderful feedback! I'm so happy to hear about your positive experience with Marijane and the team, especially Belicia. We’re committed to making sure our customers feel supported and valued, and it’s great to know we’re hitting the mark. If you ever need anything else, feel free to reach out!"