State Farm® Insurance Agent Marijane Billington
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jp perez
May 21, 2026
5
out of
5
rating by jp perez
"lappreciate all the help received by one of your agents who helped me gather all the information required for the coverage plan that I need according to my budget. Very grateful to Paulina for her cordiality and professionalism."
We responded:
"Thank you, JP! I'm happy to hear that Paulina was able to assist you in finding the right coverage plan within your budget. We strive to provide professional and friendly service to everyone who walks through our doors. We appreciate your support!"
Jackie Nolan
May 14, 2026
5
out of
5
rating by Jackie Nolan
"Paulina was super nice and helpful getting us new bundle rates. Highly recommend this office :)"
We responded:
"Thank you, Jackie! I'm happy to hear that Paulina was able to assist you with new bundle rates. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Carmaseda Wander
May 2, 2026
5
out of
5
rating by Carmaseda Wander
"Paulina was a wonderful agent she understood my needs. Thank you so much state farm for having good agent."
We responded:
"Thank you, Carmaseda! I'm happy to hear that Paulina was able to understand your needs and provide excellent service. We appreciate your feedback and are glad to have her on our team. If you need anything else, feel free to reach out!"
Ileana Loeza
May 1, 2026
5
out of
5
rating by Ileana Loeza
""Hats off to Paulina, She is an excellent agent, Paulina was willing to work with me under my circumstances and lack of time.I felt free asking my thousand questions. I’m already recommending her and State Farm to my colleagues."
We responded:
"Thank you, Ileana! I'm happy to hear that Paulina provided such excellent support and made you feel comfortable with all your questions. It's wonderful that you're already recommending us to your colleagues. We appreciate your trust and are here for any future needs!"
Seshasai Seelamsetti
April 28, 2026
4
out of
5
rating by Seshasai Seelamsetti
"Had a great experience here with Belicia and Stephanie; team is incredibly responsive and made the entire process seamless. Thanks."
We responded:
"Thank you, Seshasai, for sharing your experience! I'm happy to hear that Belicia and Stephanie provided such responsive service and made the process smooth for you. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
Darrius McCleod
March 31, 2026
5
out of
5
rating by Darrius McCleod
"Paulina had so much life to her and her customer service was amazing, she truly made me feel like FAMILIES and she explained my policy very well. State Farm ❤️❤️❤️ thanks again for the help. If there is anyone that needs any insurance please go to the Wells Branch State Farm location in Austin , Tx trust me they are there to help you feel welcome."
We responded:
"Thank you, Darrius! I'm so happy to hear that Paulina made you feel like family and provided excellent service. It's wonderful to know she explained your policy clearly. We appreciate your kind words and are here if you need anything else. Thanks for choosing us!"
Aaron Raymond
March 31, 2026
5
out of
5
rating by Aaron Raymond
"Paulina was great to work with! Getting a quote for my new car was quick, easy and a little cheaper than other companies I checked with! She answered all my questions and got back to me in a very timely manner. I feel like I was treated like family! Thank you!"
We responded:
"Thank you, Aaron! I'm glad Paulina made the process of getting a quote smooth and affordable. It's wonderful to know you felt like family with us. If you have any more questions or need assistance, feel free to reach out anytime!"
frank Abreu
March 27, 2026
5
out of
5
rating by frank Abreu
"“Great and very attentive service. I got car and life insurance, and I’m especially grateful to Belicia for guiding me through the whole process.”"
We responded:
"Thank you, Frank! I'm happy you appreciated our attentive service. Belicia is indeed wonderful at guiding our customers through the process. If you need anything else, feel free to reach out!"
jose garcia
March 25, 2026
5
out of
5
rating by jose garcia
"Paulina provided outstanding service for both my auto and home insurance needs. She took the time to explain everything clearly and made sure I understood every step of the process. Her knowledge of the terms, coverage options, and overall workflow was impressive and really put me at ease. I highly recommend reaching out to her if you’re looking for someone who is patient, professional, and truly knows her stuff when it comes to insurance. Paulina brindó un servicio excepcional tanto para mi seguro de auto como de casa. Se tomó el tiempo para explicarme todo con claridad y se aseguró de que entendiera cada paso del proceso. Su conocimiento sobre los términos, las coberturas y el funcionamiento general fue impresionante y me dio mucha tranquilidad. Recomiendo ampliamente contactarla si buscas a alguien paciente, profesional y realmente experta en temas de seguros."
We responded:
"Thank you so much, Jose! I'm delighted to hear about your positive experience with Paulina. Her dedication to providing clear and knowledgeable service is something we truly value. We're grateful for your recommendation and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
Josh King
March 16, 2026
5
out of
5
rating by Josh King
"Belicia was such a great help !! Made the process very smooth. Recommend 10/10"
We responded:
"Thank you, Josh! I'm glad to hear that Belicia made your experience smooth and enjoyable. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
Joe Angel Paz
March 6, 2026
5
out of
5
rating by Joe Angel Paz
"Thanks Paulina ! Great sevice, very attentive and professional."
We responded:
"Thank you, Joe Angel! I'm happy to hear that Paulina provided you with attentive and professional service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Josue Lopez
February 20, 2026
5
out of
5
rating by Josue Lopez
"Great experience and make it easy for me to move to a new insurance. 100% recommend"
We responded:
"Thank you, Josue! I'm happy to hear that your experience was smooth and that transitioning to a new insurance was easy for you. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Firestina 13
February 9, 2026
5
out of
5
rating by Firestina 13
"I had originally tried changing insurances and getting a quote a few months ago, but life happened and wasn't able to truly do anything till today. Paulina was great, she was patient with me and a joy to work with even with it being months since our last contact about it. She helped me get it all set up and paid for. She also answered all my questions. Definitely the best care insurance experience I have ever had!!"
We responded:
"Thank you! I'm so happy to hear about your positive experience with Paulina. Her dedication and patience truly make a difference, and I'm glad she could assist you with everything you needed. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Thai Duong
February 4, 2026
5
out of
5
rating by Thai Duong
"Belicia is a wonderful agent. She’s so helpful & friendly to talk with"
We responded:
"Thank you, Thai Duong! I'm happy to hear that Belicia has been helpful and friendly in your interactions. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out!"
Del M
February 3, 2026
5
out of
5
rating by Del M
"UPDATED REVIEW - Tues. 02/03/2026 Today, I spoke with BELICIA for the 1st time. She was so positive, kind, and upbeat - in short, an absolute joy! 😊 Not only did she take care of my request immediately, she also offered me benefits that I didn't know existed and explained them thoroughly. Simply put: It was an absolute pleasure doing business with her. Just another reason that I'm STILL with State Farm...😊 -----------------------------‐----------------------------- I have been a customer of the State Farm in Wells Branch for a little over seven years. Recently, Marijane Billington became the new agent, after the previous agent retired. I must say I was greatly pleased by her KINDNESS, professionalism and eagerness to help me figure out what was the best coverage for me, now that I've had a new life event. She even offered to review a mandatory new policy I was required to purchase with another carrier. Barbara is still at this location, along with a new man named Chuck. He has a good sense of laid back humor. I think working with Marijane and her team is going to be a great experience. She demonstrated that she really cares that I have adequate coverage and well-explained the reasons why. She made sense. There's only one State Farm on the west side of IH35 on Wells Branch Pkwy. I took a chance on them after being with another insurance carrier for almost 15 years. State Farm saved me a substantial monthly amount with a bundle. Check them out. You'll get a really warm welcome from people who care and TRULY great rates!"
We responded:
"Thanks so much for your kind words! We want all our customers to have the right coverage for their car and renters insurance. Look forward to the next 30 years of our business relationship Lezlye!"
Ngondi Kamatuka
February 3, 2026
5
out of
5
rating by Ngondi Kamatuka
"Marijane is well informed and extremely helpful. Has excellent listening and peoples skills."
We responded:
"Ngondi, thank you for your wonderful feedback! I'm happy to hear that our expertise and people skills made a positive impact on your experience. We’re here to help with any insurance needs you may have in the future!"
Tina Hernandez
January 30, 2026
5
out of
5
rating by Tina Hernandez
"It was so nice working with someone like Paulina, she was very helpful and a very nice person, thank you so much Paulina, keep up the great work 💯"
We responded:
"Thank you, Tina! I'm happy to hear that Paulina was able to assist you so well. We appreciate your kind words and will definitely pass them along to her. If you need anything else, feel free to reach out!"
Linda Huynh
January 30, 2026
5
out of
5
rating by Linda Huynh
"I worked with Stephanie Brown, and she was incredibly helpful and patient with me despite all the questions I had. I truly appreciated her support and will be referring everyone to her. Thanks again!"
We responded:
"Hey, Linda! Thanks for letting us know that Stephanie was helpful and patient while answering all of your questions. We appreciate you sharing your experience and truly value your willingness to refer others."
Rahul Parihar
January 29, 2026
5
out of
5
rating by Rahul Parihar
"I had a great experience working with this agency. Belicia was incredibly helpful and efficient in getting my renters insurance policy updated to meet my property's requirements. I really appreciate how quickly she resolved everything. Highly recommended!"
We responded:
"Thank you, Rahul! I'm happy to hear that Belicia was able to assist you efficiently with your insurance policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Jamal Mohammed
January 9, 2026
5
out of
5
rating by Jamal Mohammed
"I had a great experience working with Paulina from State Farm. She was very professional, patient, and took the time to explain everything clearly. Most importantly, she helped me get a really good price compared to other quotes I received."
We responded:
"Thank you for your review, Jamal! I'm happy to hear that Paulina provided you with such a professional and patient experience. It's great to know you found a competitive price with us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kira Ventrella
January 9, 2026
5
out of
5
rating by Kira Ventrella
"Stephanie was extremely helpful and responsive. I am moving to Texas from out of state and she helped make the process of getting insurance very easy!"
We responded:
"Thank you, Kira! I'm happy to hear that Stephanie helped you well during your move to Texas. We aim to make the insurance process easy. If you have any more questions or need help, feel free to reach out anytime!"
Esmie Olvera
December 26, 2025
5
out of
5
rating by Esmie Olvera
"Stephanie brown was amazing and helped me when I needed"
We responded:
"Esmie, thank you for your wonderful feedback! I'm happy to hear that Stephanie provided you with the assistance you needed. Our team is dedicated to offering great service. If there's anything else we can do for you, just let us know!"
Diana Red de la Cruz
December 16, 2025
5
out of
5
rating by Diana Red de la Cruz
"Belicia was super helpful and charismatic in helping me transfer my policy from out of state! 10/10!! 💕"
We responded:
"Thank you, Diana! I'm happy to hear that Belicia was able to assist you with your policy transfer so effectively. We appreciate your kind words and are here if you need anything else. Thanks for choosing us!"
David Caskey
December 8, 2025
5
out of
5
rating by David Caskey
"Paulina took GREAT care of me and did right by me, very attentive and good at her job. It was a very quick and painless process with her"
We responded:
"David, thank you for sharing your experience! I'm happy to hear that Paulina provided attentive and efficient service. We appreciate your feedback and are here for any future insurance needs. Let us know if there's anything else we can assist you with!"
aicila semiaj
November 26, 2025
5
out of
5
rating by aicila semiaj
"Paulina was a delight to work with! She's very patient, thorough, & knowledgeable. She answered all of my questions and concerns with a caring attitude. This is my first time setting up homeowners ins & she made my experience a pleasant one. Thank you!"
We responded:
"Thank you, Aicila, for your wonderful feedback! I'm so happy to hear that Paulina made your first experience with insurance a pleasant one. Her dedication to providing thorough and caring service truly shines. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"